ordering info
Postage Information:
We supply products nationwide via courier (Internet Express or SAPO).
The customer is responsible for the postage or courier costs, and we
will quote according to order.
Please note that all items are only posted on Tuesdays and
Thursdays, so please ensure that your orders are in and paid for by
Monday 12:00 (noon) and Wednesday 12:00(noon), or your order will
only be posted on the following postage day.
The items are sent insured at a rate of 2% of the items value.
Our offices are in Richwood, Cape Town and collections need to be
arranged upfront.
You can place an order via our website
here or you can download our
order form here and send it back to us via email or fax.
Our Warrantees:
1. Our
warrantees are very standard and all our products have a 12 month
warranty from date of purchase.
2. Should
the product be defective within 7 days of purchase, it will be
replaced after being tested by our technical staff.
3.
Consumables and software do not carry a warranty.
4.
Batteries and chargers carry a 6 month warranty.
5. Physical
damage and tampering voids all warrantees.
Return Policy:
We have a 24Hr
full credit policy. After 24Hrs and to a maximum of 14 days, we will
charge a minimum of 20% handling fee, and the package must be
complete and in original condition.
